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Returns & Shipping

Returns Policy

Consumable items are not refundable. All sales on consumable items are final.

There may be a small percentage of macadamia nuts in the shell that are bad nuts. We do everything possible to prevent shipping bad nuts. All nuts are "floated" prior to drying. Bad or immature nuts will generally float, while good nuts will sink.

If you feel you have received an exceedingly bad batch of nuts, please Contact Us with your order number and details about the product. We will respond quickly and will consider each order on a case by case basis.

Shipping

We ship only to US addresses.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

All orders of Breeders Blend Bird Food will be drop shipped directly from Kauffman's Animal Health in Lebanon, PA. There is no "local pickup" option for Breeders Blend Bird Food orders.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.